B Carter Consulting LLC ("Scalier," "we," "us," or "our") is a Texas-based AI automation agency providing growth systems for general contractors and B2B service businesses. Our registered business address is in Austin, Texas.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at getscalier.com, access our client portal, or use any of our services (collectively, the "Services").
By using our Services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Services and contact us to discuss alternatives.
We collect information you voluntarily provide when you interact with us, including:
When you visit our website or use our client portal, we automatically collect:
In providing the Services, we process information about your customers and leads ("End-User Data") on your behalf as a data processor. This includes names, phone numbers, email addresses, and communication history used in automated sequences. You remain the data controller for all End-User Data and are responsible for ensuring its lawful collection and use.
We may receive information about you from third-party sources including:
| Purpose | Data Used | Basis |
|---|---|---|
| Deliver and manage your services | Contact info, business info, platform credentials | Contract performance |
| Process payments and invoices | Billing information, contact info | Contract performance |
| Provide client portal access | Account credentials, usage data | Contract performance |
| Run your automation campaigns | End-User Data, business info | Contract performance |
| Customer support and communications | Contact info, support tickets | Legitimate interest |
| Send service updates and announcements | Email address | Legitimate interest |
| Marketing our services to you | Contact info, usage behavior | Consent / Legitimate interest |
| Improve and develop our services | Usage data, feedback | Legitimate interest |
| Legal compliance and protection | All data as necessary | Legal obligation |
| Analytics and performance tracking | Usage data, cookies | Legitimate interest |
We do not use your personal information for automated decision-making that produces legal or significant effects without human review.
Where applicable privacy law requires a legal basis for processing personal data, we rely on the following:
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share information only in the following limited circumstances:
We share information with trusted third-party service providers who assist us in delivering the Services. These providers are contractually obligated to use your information only as directed by us and to maintain appropriate security measures. Current subprocessors include:
We may disclose your information if required to do so by law, regulation, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will provide notice and, where required, seek consent before transferring personal data to a new controller.
We may share your information for other purposes with your explicit consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for purposes such as industry research, marketing, or service improvement.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
When data is no longer required, we securely delete or anonymize it using industry-standard methods. Physical records, if any, are shredded or otherwise irreversibly destroyed.
We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, alteration, and disclosure. These measures include:
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately at [email protected] if you suspect unauthorized access to your account.
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to access, correct, delete, and obtain a portable copy of your personal data, as well as the right to opt out of the sale of personal data or processing for targeted advertising. To exercise these rights, contact us using the information in Section 13.
California residents have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know what categories of personal information are collected, sold, or disclosed, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising privacy rights. Scalier does not sell personal information as defined under the CCPA. To submit a CCPA rights request, contact us at [email protected].
You may opt out of marketing communications at any time by replying STOP to any SMS from us, clicking the unsubscribe link in any email, or contacting us directly. You cannot opt out of transactional communications related to your active service agreement.
To exercise any of your privacy rights, contact us at [email protected] with the subject line "Privacy Rights Request." We will respond within 30 days and may need to verify your identity before processing your request.
Our website uses cookies and similar tracking technologies to improve your experience and gather analytics. Cookies are small text files stored on your device.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Blocking certain cookies may affect the functionality of our website. For more information, visit the help section of your browser or www.allaboutcookies.org.
Our website does not currently respond to "Do Not Track" browser signals. We will update this policy if our practices change.
Our website and services contain links to or integrations with third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use, including:
Scalier is not responsible for the privacy practices of third-party services. Links to external sites do not constitute endorsement of those sites' privacy practices.
Our Services are operated in the United States. If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. where our servers are located and our central database is operated. By using our Services, you consent to this transfer. We ensure that transfers comply with applicable legal requirements.
Our Services are intended for use by businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.
If you believe we have collected information from a child under 13, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
Your continued use of the Services after the effective date of the revised policy constitutes acceptance of the changes. If you do not agree with the changes, you should discontinue use and contact us to discuss your options.
We recommend reviewing this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 days. For urgent security concerns or suspected data breaches, please mark your email as urgent and we will respond within 72 hours.